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Testimonials

I had my first pointe shoe fitting after a five year hiatus from the dance world. My fitter was an absolute joy to work with! Her depth of knowledge of all of the different types of shoes made the appointment a breeze. I'm looking forward to coming in for my next pair! Thanks 

Emily from Toronto, March 2017

Thank you so much for the great fitting! My daughter enjoyed her pointe shoe fitting very much and appreciated the advice/suggestions from the knowledgeable staff!!! We will see you again!  

Mya From Kitchener, February 2017

It was my first time at The Shoe Room. I had a great experience and will definitely be a returning customer!

Kara from Toronto, February 2017

This was our first experience at your store. You came highly recommended from other families at our dance studio. It was well worth the drive into Toronto. My daughter had worn out her first pair of Pointe shoes and was in need of a new pair. My daughter was very pleased with the whole process as Nadia chose several different shoes for her to try on. Shoe found 2 different shoes that were equally well suited to my daughters feet then left her to decide which ones she liked best. Then with a magical tool took care of the one little spot on the shoes that bothered her toes and voila...they fit like glass slippers. Thank you ladies! We know where to come for the next pair. We will definitely recommend your store to other dancers!

Emma from Cambridge, January 2017

 

Today we had the pleasure of meeting with Corinne. She was friendly, knowledgeable and made our appointment a pleasure. She took her time and made sure my daughter was happy with her choice. Corinne above and beyond for us. Thank you!

Ellen from Milton, January 2017

 

What a great experience! My daughter was super excited and you did not disappoint. You made her feel very special! You were extremely knowledgeable and the fitting was easy! It was our first time with pointe shoes, and you explained everything thoroughly and were very patient. Thank you very much! This will be a wonderful memory!

Krystalyn from Barrie, December 2016

 

We had such a wonderful experience yesterday with Julia's first fitting of pointe shoes!!! Thank you to Julie for her knowledgeable service, attention to detail and her sweet kindness!!! It truly will remain a memorable experience for both my daughter Julia and I for years to come!! Thank you!!!

Fatima from Toronto, December 2016

 

Our pointe shoe fitter was fabulous (she had also done the fitting for our daughter's first pair of pointe shoes last year). Our daughter tried on 6 pairs of shoes and then was able to gradually work her way down to the perfect pair for her. The fitter was helpful and was very thoughtful when selecting different pairs for our daughter to try on. We will definitely come back for the next fitting.

Rhonda from Toronto, November 2016

 

Thank you so much for another wonderful pointe shoe fitting. The Shoe Room staff are welcoming, knowledgeable, professional while still super friendly. The shop is beautiful, full of everything ballet with such pretty bodysuits and accessories. Having the benefit of highly experienced fitters makes for a quick and fun pointe shoe fitting. My daughter and I are so happy once again with our visit to The Shoe Room. Thank you

Grace from Stratford, November 2016

 

WOW!!! What a fantastic experience! Everyone at The Shoe Room was so friendly from the moment we arrived, until we left. Our fitter was so knowledgeable & really made my daughter feel comfortable while finding her first pair of pointe shoes. Thank you so very much!

Julia from Bowmanville, October 2016

 

We drove close to 4 hours south to have my daughter's first pointe shoes fitted at The Shoe Room. Her ballet instructor gave us 3 places to go but said if it was her daughter she would make the trip to Toronto. I can certainly see why, and would not think of going anywhere else after our visit yesterday. From the second we stepped in the door, we were made to feel welcome and my daughter made to feel very special as she was escorted by Julie up to the fitting room and asked to sit on the chair on the "stage". My daughter is very shy but within a few minutes she was giggling and completely comfortable with Julie as shoe after shoe was tried on to find the perfect one. I would say it is similar to going to try on bridal gowns with the lovely room, chairs for guests and rapt attention paid to the client.

When we left with the "perfect" pair of shoes, my daughter said she had so much fun and loved the room so much she didn't want to leave. Not much doubt a tradition of coming yearly to The Shoe Room for new shoes has been started. We will definitely highly recommend you to anyone who asks! A extra, extra, special thank you to Julie for making this appointment so fun & memorable for my daughter.

Tanya from Haliburton, October 2016

 

If only there were more stars...I would click on them too! I brought my little girl in today for what was to have been a fun filled experience and hopefully get a few pics along the way. Our morning at The Shoe Room in fact turned out to be far more than that. From the warm greeting at the door to the very last moment at the cash register, the visit was not only exceptional but memory filled. Julie, our shoe fitter, was so gentle, patient, knowledge and kind. She make my daughter feel so comfort, and her and I shared a few laughs and smiles too. The overall staff at The Shoe Rppm are just amazing! I would most definitely recommend them as a go to for dance supplies and service. Thank guys!

Brianna from Toronto, October 2016

 

Very helpful and kind! This is our 8th pair of pointe shoes and our first time at The Shoe Room and it was by far the best experience. Thank you!!!

Kimberley from Hamilton, September 2016

 

The experience was wonderful! Very informative, knowledgeable and patient staff walked us through the process and ensured we had the best fit possibles. We couldn't ask for better service. Thank you for a great experience and memory.

Tara from Thornhill, September 2016

 

Thank you for making Lesley's first fitting for point shoes such a fun and wonderful experience! You are very knowledgable and took the time to answer all our questions. While driving home, Lesley highlighted her fitting as one her life's most memorable moments (paralleled alongside the time she spent in France last summer, LOL :)))

Erica from Toronto, September 2016

 

This was our second time visiting The Shoe Room and once again we were very pleased with our experience. From start to finish, the customer service was excellent, both times. Many thanks for taking care of your customers, while ensuring the dance studios are just as pleased with your service. 

Kitty from Mississauga, September 2016


 

As always, a very positive experience and will be back for our daughter's next pair of pointe shoes. Wonderful staff! Thank you 

Tara from St. Catherines, August 2016

 

A wonderful experience! The fitter took her time to find the right pointe shoes, explained as she went along and answered questions. She was great and very knowledgeable. It was very informative. Staff very friendly. And to complete the first time experience we were presented with a photo to remember. A very lovely touch. Thank you to all!!

Diane from Etobicoke, August 2016

 

We visited The Shoe Room today for my daughter's very first pointe shoe fitting. We had such a wonderful experience! The staff was incredible and so friendly. I would not hesitate to recommend The Shoe Room to anyone! Well worth the drive to Toronto. So prefessional!

Brenda from Windsor, June 2016

 

It was a lovely experience coming for our first pointe shoe fitting. We felt a little like Harry Potter getting his first wand - lots of looking at feet and thinking about which shoes would be right. It really was the case that it was quite obvious which shoes were the right ones, in the way they fit her feet and the smile on her face! Thanks for making this experience special.

Samantha from Oakville, June 2016

 

  

We had such an excellent experience at the pointe shoe fitting!!! Thank-you so much Pam for being so wonderful with Emma (and her entire family) and making the experience such a memorable one!! We will most definitely come back next time we are in Toronto. Very impressed!!!

Marnie from Saskatoon, June 2016

 

Thank you very much!! Your patience with my feet was very appreciated. And the over the phone order of a new pair of shoes will be very useful. I love the quant, elegant and friendly feel of the store. 

Jennifer from Bracebridge, June 2016

 

Very professional and comfortable experience!! I am very confident that this new pointe shoes work for me!! I was super happy this whole experience. The fitting room is just like a candy store for kids.  For dancers, such a great feeling to be in this fitting room to see all pointe shoes!! What a experience. Thank you for your great help!! I definitely come back for my next pairs:)

Rie from Toronto, May 2016

 

Third time visiting The Shoe Room. Patient, attentive fitter in great spirits, had a great time at the appointment. After dancing in a pair of shoes that were too tight, the fitter pulled a range of width and length combos in the same model to find a better fit. After some discussion the fitter and I decided to experiment with other brands and models. We worked through 5 other models (tyring out one or two width / size options) to see if there was a shoe I was happier with than the previous pair. I left with a pair of pointe shoes that feel like they were custom-made for my feet in a brand that I had never had much luck with in previous fittings. Very happy with the results, would recommend the shoe room to other dancers. I'd encourage clients who are new to pointe to read up on what to expect at your fitting and to do some research before hand to most of the appointment. Don't be afraid to ask questions, talk about your preferences, and let your fitter know of any issues you've had with shoes in the past. This will help guide the fitter to the best pair of pointe shoes for your feet.

Cathy from Toronto, April 2016
 


Great experience. All the staff were great. The young lady who did the fitting was very knowledgeable. My daughter is very happy with her new pointe shoes. I was very impressed with the knowledge base she has and I liked the way she seem to be picky with how they fit her. I felt like she really cared about my daughter getting the very best fitting shoe. Well done. We'll always get pointe shoes from your store!

Cindy from Orangeville, April 2016 



Another great fitting!!!!!! I travel from 30 minutes outside of Toronto just to go to The Shoe Room because they are the best. I met Julie when she did my fitting a few months ago and will ONLY see her from now on. She really understands how I need my shoes to fit. I don't always get the same shoes so I need to have a proper fitting each time. Thanks Julie!!!!

Paige from Oakville, April 2016
 


Such a wonderful experience for my daughter. Hannah on pointe is one of her dreams come true! Thank you for making it worth the drive and all the hard work!!!

Sarah from London, April 2016



Our experience was excellent! The fitter assisting us was extremely knowledgeable about both shoes and feet. We came here for my daughters first pair of pointe shoes and then went to a more local store for her second pair and we were very disappointed. They were not the correct shoes for her feet - it is DEFINITELY worth it to come to the Shoe Room. Thanks for making our visit so positive!

Connie from Milton, March 2016
 


Once again a wonderful trip to The Shoe Room. Very knowledgeable and friendly ladies fitting the pointe shoes. It's worth the drive.

Jennifer from Fergus, March 2016
 


Friendly, efficient, knowledgable service. Thank you for caring so much about your customers. Keep up the great service. We had never booked a fitting on line before and it was so easy to do! 
Happy customers! :)

Tracy from Oakville, March 2016

 


What a lovely experience for my daughter's first pair of pointe shoes. Beautiful location and shop. Wonderful, friendly and helpful staff. Thank you

Paige from Lindsay, February 2016
 


All staff were pleasant and friendly. Thank you for a great experience. We will definitely be repeat clients.

Marissa from Oshawa, February 2016

 


This was my daughters first pointe shoe fitting ever, and we couldn't have asked for a better experience. She was grinning from ear to ear the entire time. Everyone was exceptionally welcoming, friendly and knowledgeable. The atmosphere was inviting, and plenty of time was afforded to us to ensure the perfect shoe, and the perfect fit. All of my questions were answered fully and with such detail. I loved that I was treated like my questions were just as important as if my daughter, or another dancer had asked them. An all around pleasing and memorable experience. The photo to take home of Irelands first pointe shoe fitting was a nice touch. We can't wait to return again :) 


Danielle and Ireland from Niagara, February 2016
 


A wonderful experience for my daughter getting her very first pair of pointe shoes on Saturday! Very helpful, and made her feel very special! Well worth the trip to Toronto! Thank you everyone!

Debbie F. from Peterborough, January 2016


We have always had nothing but the highest quality service and been extremely happy with the outcome!!! Thank you for everything

Alison from Port Perry, January 2016